NYX Hotel Bilbao by Leonardo Hotels

Location, bed was really comfortable

“NYX Hotel Bilbao is an excellent choice for a stay in the city. Its location in the old town is perfect, with plenty of pintxos bars, cafes, and even a churrería just across the street. The shopping area is just an easy 10-minute walk away, and public transport (bus and tram) is conveniently right in front of the hotel. The hotel is modern with a good layout, features like a coffee maker and drinkable water are a nice touch. However, the glass bathroom lacks privacy, which might not suit everyone. Special thanks to the friendly and helpful reception staff, especially Semir and another gentleman. Overall, a very good stay in Bilbao!”

Loved friendly staff, location right in the centre of the city and the breakfast was really good. Also car park just a short walk away where they provide a discount card. We had a brilliant holiday here. Very close to shops and main attractions and in the Casco Vieja. If you are going for the festival too, it was in the centre of all that action but we left before that started. Also loved arcade machines, what a great idea!

Loved this city - it was an unexpected discovery! Got a free upgrade for my room and the hotel was nice, and staff helpful. The location was great, right in the old town but also by the river so close to the modern area of the city. I am extremely picky when it comes to cleanliness and have never found an hotel room that was 100% clean and so this happened again here - coffee table had coffee stains that I was able to remove, meaning that it had not been sanitized between guests. Other than this, I loved my stay and would definitely come back! However, I would have liked to know that the rooftop was only opened during weekends because this had been a factor in me booking this hotel over another. Also, the hard boiled eggs at the buffet were overcooked, but this isn't enough to ruin my breakfast obviously - just wanted to call it out.

The location of the hotel was just at the entrance to old town, so ideally situated to visit the city and all it has to offer. The hotel itself is very artsy and nicely designed, outside and in, same goes for the room we were staying in. Given that I was travelling with my sister, the fact that we had a transparent bathroom and shower in the middle of the room wasn't as useful, but I imagine that there are people that would highly enjoy this. The beds were really comfortable, we had some tea and coffee along with water as a welcome gift, and the size of the room was big enough for our short stay. Lastly, we booked breakfast for one of the mornings before we left, which was solid with some usual choices of fruits, breads, cereal, eggs and meat - but for someone that is vegetarian and prefers to eat vegan sometimes, it was a bit disappointing and not as easy to find options. I'd recommend extending the choices for sure!